Terms and Conditions

Last updated: November 12, 2025

Please read these Terms and Conditions carefully before using Our Website. By accessing Our Website, you are indicating your acknowledgment and acceptance of these Terms and Conditions. These Terms and Conditions are subject to change by Us at any time at Our sole discretion. Your use of this Website constitutes your acknowledgment and acceptance of these Terms and Conditions and any and all amendments thereof.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined in the "Definitions" section below. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

Account means a unique account created for You to access Our Website or parts of Our Website.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Multiplai Tech, a company registered in the Philippines.

Content refers to content such as text, images, videos, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.

Device means any device that can access the Website such as a computer, a cellphone or a digital tablet.

Goods refer to the items offered for sale on the Website, including the Launchpad and "Untangling AI" book.

Launchpad refers to our bundle that includes the LinkedIn Authority Pack, AI Outreach Playbook, Sales Call Masterclass video, and 30-day access to Command Room software.

Orders mean a request by You to purchase Goods from Us.

Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Website.

Third-Party Social Media Service means any services or content provided by a third-party that may be displayed, included or made available by the Website.

SMS/WhatsApp Communications means text messages and WhatsApp messages sent to the phone number You provide during purchase, including transactional, educational, and promotional messages.

Website refers to Multiplai Tech Academy, accessible from https://multiplaiacademy.com

You (also referred to as "Your") means the individual accessing or using the Website, or the company, or other legal entity on behalf of which such individual is accessing or using the Website.

Acknowledgment
These are the Terms and Conditions governing the use of this Website and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Website. Your access to and use of the Website is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Website. By accessing or using the Website You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Website.

You affirm that You are either at least 18 years of age, or an emancipated minor, or You possess parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions.
Your access to and use of the Website is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Website.

Access to This Website
You agree to use this Website only for lawful purposes and in accordance with these Terms and Conditions. You agree not to take any action that might compromise the security of the Website, render the Website inaccessible to others or otherwise cause damage to the Website or its Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for You. You agree not to use the Website in any manner that might interfere with the rights of third parties.

To access this Website or some of the resources it has to offer, You may be asked to provide certain registration details or other information. It is a condition of Your use of this Website that all the information You provide on this Website is accurate, current, and complete. If the Company believes the information You provide is not accurate, current, or complete, We have the right to refuse Your access to this Website or any of its resources, and to terminate or suspend Your access at any time, without notice.

Restrictions on Use
This Website is provided solely for personal, non-commercial use, and/or so that You may learn about Our Company and the services we provide. You may not use this Website for any other purpose, including any commercial purpose, without Our Company's express prior written consent. For example, You may not (and may not authorize any other party to) (i) co-brand this Website, or (ii) frame this Website, or (iii) hyperlink to this Website, without the express prior written permission of an authorized representative of Our Company. For purposes of these Terms and Conditions, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to publish, distribute or display this Website or Content accessible within this Website. You agree to cooperate with Our Company in causing any unauthorized co-branding, framing or hyper-linking immediately to cease.

Webinar Terms

Registration and Access
When you register for a webinar, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your registration details and any access links provided. Webinars are delivered live via Zoom. Access details will be sent to the email address provided during registration.

Recording and Replay
Webinars may be recorded by Multiplai Tech. Recordings and replay access may be made available at our sole discretion for a limited time following the live event. We do not guarantee availability of recordings or replays.

Prohibited Conduct
You may not record, screenshot, or capture any portion of the webinar content without explicit written permission, share your access credentials or webinar links with others, redistribute, resell, or commercially exploit any webinar content, or use webinar content for training purposes without written authorization.

Earnings Disclaimer
THE WEBINAR CONTENT IS PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. Any income examples or earnings references (including references to earning $5,000 per workshop or seven-figure annual income) are provided as examples of what may be possible and do not constitute a guarantee or promise of actual earnings or results. Your results will vary and depend on many factors including your background, experience, work ethic, business practices, and market conditions. We make no promises or guarantees regarding your ability to generate income.

Placing Orders for Goods
By placing an Order for Goods through the Website, You warrant that You are legally capable of entering into binding contracts.

Your Information
If You wish to place an Order for Goods available on the Website, You may be asked to supply certain information relevant to Your Order including Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete. By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

SMS and WhatsApp Communications Consent
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​By completing a purchase and providing your mobile phone number, you expressly consent to receive text messages (SMS) and WhatsApp messages from Multiplai Tech, its employees, representatives, and authorized agents. These communications may include:
- Transactional messages related to your purchase (order confirmations, access information, delivery updates)
- Customer service and support messages
- Educational content and product updates related to your purchase
- Promotional offers, bonuses, and special opportunities
- Invitations to events, training sessions, webinars, and consultation opportunities
- Follow-up communications to help you maximize the value of your purchase

You understand and agree that:
- Providing your phone number at checkout constitutes consent to receive SMS and WhatsApp communications as described above
- Consent to receive SMS/WhatsApp is not a condition of purchase, but by providing your number during checkout you are opting in to these communications
- Message and data rates may apply based on your mobile carrier's plan
- Message frequency varies based on your interaction with our products and services (typically up to 10 messages per month)
- You can withdraw consent at any time by replying STOP to any message or by contacting matt@multiplaiacademy.com
- We may use automated technology to send these messages
- Your phone number may be used to contact you via SMS or WhatsApp for the purposes described above
- If you are located outside the Philippines, messages may be sent from international numbers and standard international messaging rates may apply

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to goods availability, errors in the description or prices for Goods, errors in Your Order, or if fraud or an unauthorized or illegal transaction is suspected.

Launchpad
The Launchpad includes the LinkedIn Authority Pack (digital document), AI Outreach Playbook (digital document), Sales Call Masterclass (web-hosted video), and 30-Day Access to Command Room software. Payment is processed through Stripe.

Upon successful payment, you will receive immediate access to the digital components via email. You are responsible for providing a valid email address. If you do not receive your access information within 24 hours, please contact matt@multiplaiacademy.com.

Your 30-day access to Command Room software is subject to the separate Terms of Service for Command Room and Multiplai Tech. The Launchpad bundle is a one-time purchase with no recurring charges.

By purchasing the Launchpad and providing your phone number, you consent to receive SMS and WhatsApp communications from Multiplai Tech regarding your purchase, product updates, educational content, and promotional offers as described in the "SMS and WhatsApp Communications Consent" section of these Terms and Conditions.

"Untangling AI" Book Pre-Order
"Untangling AI" by Matt Kesby is a signed physical book available for pre-order as a separate product from the Launchpad. This is a pre-order item expected to ship in mid-to-late January 2026. You will be required to provide a valid shipping address during the purchase process. Shipping dates are estimates and may be subject to change. In the unlikely event the book publication is cancelled, you will receive a full refund.

By purchasing the book and providing your phone number, you consent to receive SMS and WhatsApp communications regarding your order status, shipping updates, and related offers as described in the "SMS and WhatsApp Communications Consent" section of these Terms and Conditions.

Payments
Payment can be made through various payment methods via Stripe, including Visa, MasterCard, American Express cards. Payment cards are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay in placing Your Order.

Your Order Cancellation Rights - Refund Policy

Launchpad 14-Day Money-Back Guarantee
The Launchpad includes a 14-day money-back guarantee from the date of purchase. If you are unsatisfied for any reason, you may request a full refund within 14 days by contacting matt@multiplaiacademy.com with your order details. This guarantee applies to the Launchpad only.

Refunds will be processed within 7-10 business days and issued to the original payment method. Upon refund approval, your access to all digital content and Command Room software will be revoked.

Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Website. The Goods available on Our Website may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product specifications and availability. We reserve the right to change or update information and to correct errors at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order. The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Circle Community Access
By registering for our webinar, you may gain access to our Circle community. Your use of the Circle community is subject to Circle's Terms of Service and our community guidelines. We reserve the right to remove users from the community for violations of these terms or disruptive behavior.

Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to Multiplai Tech and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Multiplai Tech at any time.
The Website and its original content, features and functionality are and will remain the exclusive property of the Company and its licensors. The Website is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or Website without the prior written consent of the Company.

Submissions
You hereby grant to Company the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to Company through this Website, and to incorporate any such submission in other works in any form, media, or technology now known or later developed. Company will not be required to treat any submission as confidential and may use any submission in its business without incurring any liability. By making a submission, You are guaranteeing to Us that You have the legal right to post the content and that it will not violate any law or the rights of any person or entity. Company will treat any personal information that You submit through this Website in accordance with its Privacy Policy.

Prohibited Content
You may not post, send, submit, publish, or transmit in connection with this Website any content that: you do not have the right to post, advocates illegal activity, is vulgar or obscene, threatens or abuses others, is racist or harassing, seeks to exploit or harm children, infringes any intellectual property, violates any law, impersonates or misrepresents your connection to any other entity or person, advertises any commercial endeavor without authorization, solicits funds, includes viruses or malicious code, disrupts normal website function, or disobeys any policy regarding use of this Website. This list is not exhaustive and may be updated at any time. Although under no obligation to do so, Company reserves the right to monitor the use of this Website and remove or refuse any information for any reason.

Hyperlinks
Multiplai Tech has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Multiplai Tech. Use of any such linked site is at Your own risk. Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any Third-Party Services. We recommend that you make yourself aware of the terms and conditions of any Third-Party Services you access from our Website.

Qualification Call and Refundable Deposit

Qualification Call
The Company offers a one-on-one qualification call (the “Qualification Call”) as part of the application process for the Business Accelerator program. By booking a Qualification Call, You acknowledge that the purpose of the call is solely to determine whether You are a suitable candidate for the Business Accelerator. The Qualification Call is not a sales call and does not constitute an offer, guarantee, or obligation of acceptance into the program.

Eligibility and Criteria
To attend a Qualification Call, You must:
- Be at least 18 years of age and legally able to enter into a binding agreement;
- Provide accurate and complete information during the booking process;
- Pay the refundable deposit described below; and
- Participate in good faith during the Qualification Call.
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​The Company reserves the right to deny participation in a Qualification Call at its sole discretion.
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​Refundable Deposit
Booking a Qualification Call requires a refundable deposit equal to the amount displayed at checkout (the “Deposit”).
- The Deposit serves to secure Your appointment and demonstrate Your seriousness in pursuing the program.
- If You are accepted into the Business Accelerator, the Deposit will be credited toward Your enrollment fee.
- If You are not accepted, the Deposit will be refunded in full to Your original payment method
- If You cancel the Qualification Call less than forty-eight (48) hours before the scheduled time or fail to attend the call (“no-show”), the Deposit will not be eligible for a refund, except at the sole discretion of the Company. Cancellations made at least forty-eight (48) hours in advance will be eligible for a full refund.
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Refunds, when applicable, will be processed within 7–10 business days following the Company’s acceptance decision.

Disclaimer
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE IN TERMS OF CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN TYPES OF WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. BUT IN SUCH A CASE THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS SECTION SHALL BE APPLIED TO THE GREATEST EXTENT ENFORCEABLE UNDER APPLICABLE LAW.

THE INFORMATION AND EDUCATION PROVIDED THROUGH OUR SERVICES IS FOR GENERAL INFORMATIONAL PURPOSES ONLY. IT DOES NOT CONSTITUTE FINANCIAL, LEGAL, TAX, OR PROFESSIONAL ADVICE. YOU SHOULD CONSULT WITH APPROPRIATE PROFESSIONALS BEFORE MAKING ANY BUSINESS OR FINANCIAL DECISIONS. NEITHER COMPANY NOR ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES ARE FINANCIAL ADVISERS, AND NOTHING CONTAINED ON THE WEBSITE IS INTENDED TO BE CONSTRUED AS FINANCIAL ADVICE.

Limitation of Liability
Pursuant to these Terms and Conditions, the collective liability of Company for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain and suffering, emotional distress, or similar damages (regardless of the form of action, whether in contract, tort, or otherwise), even if Company has been advised of the possibility of such damages, shall not exceed the greater of one hundred ($100) US dollars or the amount you have paid to Company for the applicable Content, product or service. Your exclusive remedy for all of the foregoing shall be limited to the greater of one hundred ($100) US dollars or the amount you have paid to Company for the applicable Content, product or service.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

Indemnification
You will indemnify and hold Company, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors harmless from any breach of these Terms and Conditions by You, including for any use of Content other than as expressly authorized in these Terms and Conditions. You agree that the indemnified parties will have no liability in connection with any such breach or unauthorized use, and You agree to indemnify them for any and all loss, damages, judgments, awards, costs, expenses, and attorney's fees arising out of or related to such breach or unauthorized use.

Termination
We may suspend or terminate Your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service. Upon termination, Your right to use the Website will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Website.

Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Philippines. You irrevocably submit to the exclusive jurisdiction of the courts in the Philippines. In the event of any dispute arising from these Terms, the parties agree to first attempt to resolve the matter through good faith negotiation.

Class Action Waiver
You acknowledge and agree that You may only resolve disputes with us on an individual basis and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.

Severability
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms and Conditions at any time. By continuing to access or use Our Website after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, please stop using the website.

Contact Us
If you have any questions about these Terms and Conditions, You can contact us by email: matt@multiplaiacademy.com

Last Updated: November 12, 2025